Training and development programmes designed specifically to achieve results for your business

Ockerby Lamarque Associates has been training groups of managers, sellers and customer care personnel since 1987. An important component in our clients' on-going success, our areas of expertise include:

EMOTIONAL INTELLIGENCE COMPETENCIES
TEAM AND LEADERSHIP DEVELOPMENT
CUSTOMER CARE
STRATEGIC SELLING
SOLUTION SELLING
PRESENTATION SKILLS
PERSONAL EFFICIENCY
MANAGEMENT & SUPERVISORY SKILLS
SALES TEAM MANAGEMENT

We take a holistic view of your situation and work with you to construct specific programmes to enhance both competencies and processes. Whatever the solution we will incorporate a workable implementation package to ensure that new skill sets are used and positive change happens.

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Ockerby Lamarque Associates
5 Fortuna Court, Calleva Park, Aldermaston, Berkshire RG7 8UB
Tel:+44 (0)118 981 2500, Fax:+44 (0)118 982 1303, E-mail:
rene@ocklam.co.uk

Ockerby Lamarque Associates is a trading arm of Ockerby Lamarque Limited, Reg No: 03836946